Help Center

Getting Started

How to download and install?

Visit our download page, select your device platform (iOS, Android, Mac, Windows), and click the download button to get the latest version.

How to register an account?

After opening the app, click the "Register" button, enter your email address and set a password. Complete the email verification to start using the service.

How to connect to VPN?

After logging in, click the "Start Surfing" button on the home page. The system will automatically select the optimal server and establish a connection. You can also manually select other servers.

FAQ

What to do if the connection is unstable?

Try switching to another server
Check if your network connection is working properly
Restart the app and reconnect
Update to the latest version of the app

What to do if the speed is slow?

Choose a server closer to your location
Avoid peak usage hours
Upgrade to Pro plan for premium servers

How to change subscription plans?

Go to the "My" page, click "Plan Management", and select the plan you want to upgrade or renew.

What payment methods are supported?

We support various payment methods including Apple Pay, credit cards, and more.

Contact Support

If the above information doesn't solve your problem, please contact us:

Email: support@freelink.co.jp

We will respond to your email within 24 hours.